UK & International Delivery Charges & Timescales
|Delivery Charge||Approx. delivery time in working days (Mon-Fri)|
|Standard Economy UK*||Free||3-5 days|
|Express Delivery UK**||£5.95||1-2 days|
|Non-mainland Non-Standard UK Delivery***||£7.95|
£19.95 (Channel Islands; Isles of Scilly)
*Free Standard Economy delivery is not available for deliveries of large or heavy items/orders to postcodes classified by courier companies as non-mainland UK.
**Express Delivery will take place within 1-2 working days after dispatch. For the possibility of same day dispatch, orders must be placed before 13:00 GMT/BST.
**Non-mainland Non-Standard Delivery charge will apply to orders for larger and/or heavier items/orders for the following postcodes classified by courier companies as non-mainland UK, as follows:
- The Scottish Highlands & Islands: AB31-38, AB41-56, G83, FK17-21, IV (all), HS1-9, KA27-28, KW0-17, PA20-78, PH15-99, ZE (all) postcodes.
- Northern Ireland, Isle of Man & Isles of Scilly: BT (all), IM (all), PO30-41, TR21-25 postcodes.
- Channels Isles: all JE, GY postcodes.
We currently deliver to the following countries only:
|Country ||Cost of shipping||Approx. transit time in working days (Mon-Fri)|
All prices in the tables above include VAT.
All postage costs cover packaging and delivery charges.
Prices and geographic areas are subject to changes without notice.
Customers will be informed of any additional charges and will have the option to cancel their order if they do not wish to accept them.
Delivery InformationUK Deliveries:
- Depending on the size and volume of individual items or orders, and the destination address, we dispatch goods either by Royal Mail Second Class Signed For, DPD, MyHermes or Parcelforce.
- Our free standard economy postage service on larger and/or heavier and/or oversize products or orders is available for Mainland United Kingdom addresses ONLY.
- If you live in a non-mainland area (as defined by our courier companies in the UK Charges section above) within the UK a delivery charge will apply.
- All applicable delivery cost options will be shown at checkout.
- Please allow up to 5 working days after dispatch for delivery.
- Important: for Royal Mail deliveries, the Royal Mail requires that 15 working days elapse before a parcel can be presumed lost.
- We dispatch our international orders via DPD Classic. DPD delivery transit times from will vary from country to country.
- Please allow up to 6 working days after dispatch for delivery depending on the destination country.
Please note: it is not possible for customers to collect orders in person from our any of our premises.
Additional Delivery Information (UK & International)
- All products are barcode scanned during the order picking process, checked before dispatch and are carefully hand packed.
- We aim to dispatch all orders within 1-2 business working days (so not including Saturdays, Sundays or public holidays), following cleared payment.
- All deliveries require a Proof of Delivery and must be signed for.
- By placing an order you are authorising us to accept a signature from another person on your behalf, if you are not present at the time of delivery.
- The person who signs for the item must be 18 years of age or older.
- You will receive notification from us with a tracking number and the name of the delivery company (eg. Royal Mail, DPD, etc.) when your order is dispatched. You should use this tracking number on the applicable delivery company's website to obtain information about the progress of your delivery. If you have any concerns or queries about your delivery contact us immediately.
- If no one is present at the delivery address you provided when delivery is attempted, you are responsible without delay for contacting the delivery company to rearrange delivery or for collecting the consignment from the local sorting office or depot.
- If the delivery company "returns the parcel to sender" (ie. returns the parcel to us) where delivery has been attempted and where you have not contacted the delivery company to rearrange delivery for another day or have not collected your parcel from the delivery company, and where you have not contacted us for assistance, then we will deduct our delivery costs from the refund of your original payment. Alternatively, at your request and at your cost we can arrange to resend the order to you.
- It is your responsibility on receipt of the goods to check that these are correct and in satisfactory condition and to notify us within our specified timescales with any issues.
Please read our full Terms and Conditions before purchase.