Frequently asked questions | Things4MyHome.com
- Is it safe to shop online at www.Things4MyHome.com?
- What payment methods do you accept?
- What is PayPal?
- What is Checkout by Amazon?
- Can I pay over the phone with a credit/debit card?
- Can I have my order delivered to my work or any other address?
- Can I have different items from the same order delivered to more than one address?
- How quickly will my order arrive?
- Can you advise me a delivery date & time?
- How do I track delivery of my order?
- Can I change an order once I've placed it?
- Do you sell gift vouchers?
- Do you dispatch outside of the UK?
- Do you have a physical shop?
- Can I collect my order in person?
- Can I return goods at your premises?
- Are goods sold with a guarantee?
Yes. The website uses Secure Socket Layer (SSL) encryption. We also use Mastercard Securecard and Verified by Visa for credit card payments.
We accept payment by credit card (Mastercard, Visa) and debit card, as well as by PayPal and Checkout by Amazon.
PayPal is the preferred way to pay online in the UK because it's safe and fast. PayPal stores and safeguards your card and bank details, so you pay online without entering your sensitive financial information every time you shop.
Amazon Payments enables Amazon customers to use the payment methods stored in their Amazon.co.uk account to pay for goods and services on websites and applications that accept Amazon Payments.
Sadly, we no longer accept payments over the phone for fraud prevention reasons. Our website uses Mastercard SecureCode and Verified by Visa to provide added protection for both you and for us. These help prevent unauthorised use of credit cards.
Yes, if the address is in the UK. Put your chosen address details in the 'Delivery Address' section during checkout.
No, each order can be sent to only one address. However, you can always place multiple orders, each with a different delivery address.
We dispatch all items within 1-2 working days. Delivery times depend on the destination & delivery service used, but most orders arrive within 3-6 working days on economy delivery. See our delivery page for more information.
We use Royal Mail, DPD, MyHermes and Parcelforce for deliveries. While most of these are not able to guarantee delivery dates/times on most services, DPD can send alerts by SMS or email. Or please contact us about express delivery.
An email is sent to you once your order has dispatched containing details of the tracking number and the carrier. You can use the tracking number on the carrier's website to track the delivery status of your parcel.
Once we receive your order unfortunately we can't make any changes. You will need to cancel your original order and place a new one. If your order has already been dispatched then you will be responsible for returning it.
We don't currently sell gift vouchers, but this may change very soon.
Yes, see our delivery information for the list of countries we currently dispatch to.
Things4MyHome.com is an internet retailer and we do not have a "bricks and mortar" shop.
Our products are available for delivery only. Regretfully collection is not possible from any of our premises under any circumstances.
No. We are an online retailer only and returning goods in person is not possible at any of our premises under any circumstances.
If manufacturer warranties or guarantees are applicable, details of these will be included in the product description and will supplied by the manufacturer with the goods.